Refund Policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags and returned within 7 days after notifying us. Software and video games must be unopened and still in their plastic wrap and no exceptions. There will be a 10% restocking fee for all returns, (some exceptions).
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and if it is returned as specified then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. However your original shipping cost will not be refunded.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
To return your product, you should mail your product to: 6000 E. Gate Ct., Stone Mountain, Georgia, US, 30087
You will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.